Terms of Use

N-glish is operated by an individual sole proprietor ("N-glish", "we", "us"). By creating an account or using N-glish (the "Service"), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Service.

N-glish lets you practice spoken English by having voice conversations with an AI conversation partner. Your voice is recorded, transcribed, and responded to using third-party AI providers described in our Privacy Policy.

You must provide an accurate email address and keep your password secure. You are responsible for activity on your account. You must be at least 16 years old, or the age of digital consent in your country of residence if higher, to use the Service.

You agree not to use the Service to transmit unlawful, abusive, or harmful content, to attempt to disrupt, reverse-engineer, or scrape the Service, or to use the Service in a way that could cause it to generate harmful, abusive, or illegal output.

We offer a limited free trial (20 minutes of conversation, no payment method required). Paid plans are billed on a recurring monthly basis and grant a fixed monthly allowance of conversation minutes as displayed at checkout — paid plans are not unlimited and unused minutes do not roll over to the next billing period.

Payments are processed by our third-party payment provider, who acts as the Merchant of Record for all purchases and handles payment processing, applicable sales tax/VAT, and invoicing. Your payment information is provided directly to that provider and is subject to its own buyer terms. You can manage or cancel your subscription at any time from your account settings, which opens the payment provider's customer portal.

The free trial requires no payment method, so it carries no charge to refund. For the paid monthly plan, all sales are final once your billing period starts and your monthly minute allowance is granted — we do not offer refunds or credits for partial use, unused minutes, or change of mind, except as required by mandatory consumer-protection law. You can cancel your subscription at any time from your account settings. See our Refund Policy for full details.

When you record a message, third-party AI providers process your voice and the conversation text to generate the AI's reply. See our Privacy Policy for details on retention and the third parties involved.

We own the Service, its software, and branding. You retain rights to the content of your own messages, and grant us a license to process that content solely to operate and improve the Service.

You may stop using the Service and delete your account at any time from account settings. We may suspend or terminate accounts that violate these Terms.

The Service is provided "as is" without warranties of any kind. AI-generated replies may be inaccurate or unsuitable for any particular purpose and should not be relied on as professional or certified language instruction. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.

These Terms are governed by the laws of the jurisdiction in which N-glish's operator is established, without regard to conflict-of-law principles, without prejudice to any mandatory consumer-protection law that applies in your country of residence and that cannot be excluded by agreement.

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms? Contact us at legal@n-glish.com.